Maybe nobody. That's okay. When a call goes unanswered, SiteMason sends a missed call text back, answers the questions you've approved, moves the customer to the next step, and brings you in when a person is actually needed.
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$297/month · Month to month · No setup fees · Billing starts when your system is live
The 30-Second Demo
No signup, no sales call. Just your phone.
Dial (945) 277-1855 and don't wait for anyone to pick up. That's the point.
Within a minute, a text lands on your phone, the same way it would for a customer who called you mid-job.
Ask what it costs or how setup works. It answers, and if you want to talk to a person, it books you a call.
How It Works
SiteMason isn't five tools bundled together. It's what happens to a customer from the moment they call to the moment they're ready to call you again.
You're on a roof, under a sink, or with another customer. The phone rings and nobody picks up.
A text from your business arrives within a minute, in your words, so they don't move on to the next company on the list.
Missed-call text-back →Hours, service area, how estimates work: the AI text receptionist replies with the answers you approved. Anything that needs judgment comes to you.
AI text receptionist →Book an estimate, request a quote, send photos of the job. Whatever your next step is, the conversation moves them toward it.
Booking →Confirmations and reminders go out on time. A quote that goes quiet gets a polite nudge instead of being forgotten.
Follow-up & alerts →A review request after the job. A check-in when it's time for the next one. Seasonal texts go out only after you approve them.
Reviews & repeat work →Every step is included in one price. We turn them on with you, one at a time.
The Human Handoff
Most customer messages are routine. Some aren't. SiteMason handles the first kind and hands you the second.
"Do you service my area?" "Are you open Saturday?" The system answers, using answers you approved.
"Can I get an estimate?" The customer gets your booking link or estimate request, and a reminder before the visit.
An upset customer, an unusual job, a price exception. You or your backup person get a text so a person can pick it up.
Missed-Call Calculator
Plug in your own numbers.
Your numbers, not a promise. SiteMason makes sure every missed caller hears back; the conversation still decides whether they book.
Who It's For
Run an appointment-based business? Salons, spas, and studios: see SiteMason for Beauty & Wellness →
The Mason Method
We set it up and we run it. No new software to learn, no settings to manage, no homework beyond one short form.
Start online whenever you're ready. Checkout takes two minutes, the form after it takes five, and your card isn't billed until your system is live. Rather talk first? Book a call.
From your form, we set up your booking page, connect your phone line, write your messages, and wire it all together.
We walk you through it: what happens when a call is missed, where conversations land, and when the system will bring you in. Then it runs, and we watch it.
Every month we scan your system and email you a report. If something underperforms, we fix it. If we make a major change, you get a short video walking you through it.
How We Work
Month to month. Stay because the system is useful, not because an agreement makes it hard to leave.
We configure and manage the system. You shouldn't have to become the person who maintains another piece of software.
We write the wording with you before anything goes out, and campaigns only send after you say yes.
Simple Pricing
Setup included. Billing starts when your system is live.
Everything above is included in the one price. More than one location? The same system runs each one, scoped and priced on your call.